How does freelancer.com work

Only logged in users can view your contest. Use this upgrade when confidentiality is a must. NDA - To keep the details of your contest confidential, freelancers who will participate your contest must sign a Non-Disclosure Agreement. Urgent - This helps you get your favorite entry and complete your contest within days.

The Urgent upgrade is not available on active contests. A Guaranteed contest attracts more designs by committing to select a winner and awarding the prize money. If the contest is already posted, click Edit Contest on the contest page, select the Guaranteed option from the optional upgrades section and click Upgrade Contest.

Note : The Money Back Guarantee does not apply to a Guaranteed contest as you are assuring the designers that you will award the prize. If you do not choose a winner within 30 days after the contest closes, the prize money will be distributed among freelancers with qualified designs.

The Featured upgrade is an affordable and easy way for your contest to attract designers by having it prominently displayed on the Browse Contests page.

You can upgrade to a Featured contest by selecting the upgrade when creating a contest on the Start a Contest page. If the contest has already been posted, you can select the upgrade by clicking Edit Contest on your contest page. The Top Contest upgrade automatically invites top freelancers to join your contest.

This ensures that you get high-quality entries from experienced freelancers. You can upgrade to a Top Contest by selecting the upgrade when creating your contest. If your contest is already published, just go to its page, click Edit Contest and select the upgrade. The Urgent upgrade is an optional upgrade you can use to complete your contest in days.

If you add this, your contest will automatically be upgraded to Guaranteed to make sure you get fast results and get your favorite entry sooner. You can upgrade by selecting the Urgent option while creating your contest.

If your contest is already posted, just go to the contest page, click Edit Contest and add the Urgent upgrade. The Private upgrade is an optional upgrade you can use to prevent your contest from being found on Internet search engines. Private contests can only be viewed when you or any other user is logged in to Freelancer. We recommend using this upgrade when confidentiality is essential.

To add the upgrade, select Private when creating your contest. If the contest has been posted already, you can still add the Private upgrade by going to the contest page, clicking Edit Contest and adding the upgrade. Note : A Private contest cannot be reverted once the contest is active. The Sealed upgrade is an optional upgrade you can use to ensure designers submit original contest entries.

Whereas a normal contest enables designers to view all the submitted entries, a Sealed contest means only the contest holder can see all the entries and the designers will only be able to view their own entries. Since a designer cannot see another designer's entry, this minimizes disputes over copied entries. To use the upgrade, select the Sealed option when creating your contest. If your contest is already posted, go to the contest page, click Edit Contest and select the upgrade.

Note : A Sealed contest cannot be made public once the contest is live. You can hide your contest from search engines at any time by upgrading it to a Private contest! With this upgrade, only users logged in to Freelancer can see it!

Just select the Private option when creating your contest or click Edit Contest on your contest page to add the upgrade if the contest is already posted. Note : The Private upgrade can no longer be reversed once the contest is active.

Unfortunately, it's not possible to make a Private contest public. Some designers specifically enter Private contests because their designs are protected by being inaccessible to search engines and users who are not logged in. Yes, you can increase the contest prize as long as you have sufficient funds. To do this, just go to your contest page and click Edit Contest. On the edit page, adjust the prize amount and click Update Contest once done.

Users who have the latest two versions of Mac OS, Catalina and Big Sur, will experience an Apple imposed block when attempting to install external apps that haven't been approved by the App Store, like the Freelancer Desktop App. If you get the error " [file name] can't be opened because Apple cannot check it for malicious software " , you need to manually agree to install the app in your device. Click the lock in the bottom left to unlock your System Preferences. Make sure that the radio button App Store and identified developers is selected, and click Open Anyway.

You may download the installer for your operating system through the Freelancer Desktop App page. The link to the installer can also be found at the page of your current hourly project. Whenever applicable, a dropdown list of installers will appear for each supported version of the operating system.

Once downloaded, locate the installer file in your default download folder and double click it to install the application. The Freelancer Desktop App is ready to use once installation is complete. The Freelancer Desktop App is used by freelancers on hourly projects to track their work hours and have screenshots of their work recorded for their clients to monitor.

Launch the Freelancer Desktop App - click it from your list of installed programs or through the created desktop shortcut. Only hourly projects will appear on the Desktop App dashboard. The following tabs will be available on the dashboard:.

Shows your weekly limit, tracked hours if you have a weekly contract , hourly rate and invoice reminder if applicable. This tab allows you to message your employer for the selected project, attach files using the paperclip icon, and download files sent by your employer. This displays all the files you and your employer have uploaded on the app.

You can find them more easily here instead of browsing through the message thread. This displays all the project's invoices. You can view them individually and check their payment status. Offline tracking enables you to track your work hours when the Internet connection becomes unstable. In this case, the Freelancer Desktop App will still take random screenshots as proof of your work.

How does offline tracking work? What are the limits of offline tracking? If you have a long list of active projects, you can easily search for them in the Search bar. If you keep encountering an error and need assistance, simply click Collect System Information.

This will produce a zip file which includes error logs that we can use when investigating your issue. Please email us with this zip file attached. Aside from the current time tracking, messaging, and file sharing features of the Freelancer Desktop App, the offline tracking feature enables the freelancer to track their hours and take random screenshots of their work even when there's no stable Internet connection.

Milestone Payments are now automatically generated based on the hours tracked using the Freelancer Desktop App. All your sessions will be saved locally into an encrypted file which is automatically uploaded whenever you're online. When you lose your Internet connection, the app will be in offline mode and will retry to reconnect automatically. Once the app goes offline, there will be a notification at the top-right of the screen "You are offline" and a pop-up will also appear to confirm that the app is trying to reconnect.

While you're offline, you can still track your hours and your saved sessions will be uploaded as soon as you have an established Internet connection. Allowing the app to randomly take screenshots will save an estimate of 4 hours of work. Manually taking screenshots may lessen the sessions you can save on your disk. If you reach this limit, you will be notified that you have exceeded the limit and will need to go back online so that the saved sessions will be uploaded and you can continue to track your hours.

You cannot chat with your contact when you're offline. Check your network connection to go back online. Go to the Ubuntu Software Center. Click the Installed tab and go to the Unknown app category. Search for the Freelancer Desktop App. Once shown, click Remove. Alternatively, use the hardcore Linux way through a command line: dpkg -r freelancer-desktop-app. Then delete the configuration package for the app: rm -rf.

Use the command line: yum remove freelancer-desktop-app. Operating System: Ubuntu Operating System: Re-download the app using a different browser using private or incognito mode. The file size of the installer should be no less than 50MB. Check the file size of the installer. Be sure it is If not, download the installer again using a different browser.

Look for the running process of freelancer-desktop-app and kill the process then run again. Check the antivirus and firewall if they are blocking the app from running. Due to hardware and software compatibility, sometimes you need to wait for a longer time. Check if there is an ongoing hourly project the account should be that of a freelancer.

Note that fixed-price projects are no longer shown in the app. If the Desktop App is in a virtual machine, turn off 3D Acceleration.

Note that this in turn will produce a white border in Desktop App for Linux Mint. Desktop App functionalities will not be affected. If you are using a physical machine, update the graphics driver. Get your logs file and data folder, then contact Support by clicking the Chat Now! Check your project page and confirm that there are no deleted screenshots. If there are no deleted screenshots, contact Support here. Deleted screenshots reduce the time that can be invoiced. If there are deleted screenshots, check if they are equal to the number of lost hours.

If not, contact Support here. The value of tracked hours shown in the app may be different from what is shown on the project page due to several factors:. However, it will be uploaded once the app is online. Verify if your account is not suspended nor limited. If your account has no issues and your login works, contact Support here. Desktop App will work in virtual machines VM as long as the operating system is supported.

However, we recommend that you let the Desktop App run on the VM's host machine as much as possible. VMs are simulated environments; there are subtle differences when running on an actual machine. This sometimes causes issues with the Desktop App. The Dispute Resolution Service is offered by Freelancer. In all circumstances, we still encourage users to resolve project issues or disputes between themselves rather than use this service. It is provided only as a last resort should parties be unable to reach an agreement.

For more information about the Dispute Resolution Service, please click here. Any Freelancer. Hover over Help and select Disputes. On the Disputes page, click Create New Dispute. Select the project to dispute and the user. You can file a dispute for all Milestone Payments in a project.

Describe your reason for the dispute in detail and attach any supporting evidence you may have. Once you file a dispute, the other party will be given a number of days 4 if the other party is a freelancer, 14 if the other party is a client to respond to the dispute.

If the party does not respond within the given time frame, the dispute will close in your favor. For more information about the dispute process, please read this: Milestone Dispute Resolution Policy. You are free to submit evidence for your dispute only from Stage 1 to Stage 3. Once the dispute has proceeded to Stage 4 Arbitration , further evidence will no longer be accepted. To know more about the dispute process, please read this: Milestone Dispute Resolution Policy. All actions made on the dispute system are final, binding, and irreversible.

You are advised to be very careful when pressing a button or typing an amount. If you are unsure about what to do in your dispute, feel free to contact Support by clicking Live Support on this page. Employer Following is a feature that lets you know when your favorite clients post projects or contests by following them on Freelancer.

You'll receive an email when they post a project or contest so you can bid or join immediately. If you are currently on Free Membership, you can upgrade here now. To start following a client, go to their profile page, click the dropdown menu next to Hire Me , and select Follow. Once you follow a client, their name will be listed on your Employer Following page.

The Following label will appear next to their name. If you wish to stop following a client, hover over the Following label beside their name and the Unfollow button will appear; you can then click on it.

Alternatively, go to the client's profile page, click the dropdown menu beside Hire Me , and select Unfollow. Note : For privacy reasons, clients have the option to prevent freelancers from following them. To manage the list of clients you are following, check your Employer Following page.

You'll receive an email notification from Freelancer. Note : You will not be notified if the client posted a project or contest. Only users who are under a paid membership plan can follow clients.

Upgrade now! You may have reached your limit for the number of clients you are allowed to follow. To manage the list of clients you are following, please click here. You will not be notified if the client posted a project or contest. The Private upgrade is designed to protect the client's confidentiality by hiding their project details from search engines and users who are not logged in. Select the Account tab. Under Directory and Follow Settings , untick "Allow Freelancers to follow me, notifying them of projects and contests I've posted.

All exams are multiple choice. Users can skip questions and come back to them at the end of the exam. Yes, you will be charged for each exam you attempt. Each exam attempt has a nominal fee depending on the type and level of certification.

If you have a paid membership plan, you can also use your Freelancer Credits to purchase an Exam Level 1, 2, or 3 reward and activate it to take any exam for free. You are only allowed to take the same exam up to three 3 times per day. Once the limit is reached, you can retake the exam the next day. These are listed under the Certifications section of your profile page.

The most recent score you earned in an exam will be posted, along with the exam badge or insignia if you passed. Yes, a review must be submitted within 90 days after project completion and payment. Within the day period, if one party submits feedback, it becomes publicly available after 14 days or once the other party leaves feedback. If one leaves feedback and the other doesn't within 14 days, only the given feedback will be posted.

To know more about leaving feedback, please click here. The project is paid in full or paid partially but marked as completed. The project is paid using Freelancer. If the full amount of the bid was not paid through our system, the feedback option for that project will not be activated. Should the project be paid only partially, the client and freelancer should change the bid amount to the paid amount, so the project can be marked as completed.

Freelancer provides every user with a complete set of financial statements. We provide an Income Statement and a Balance Sheet summarizing all your financial activity on the site.

You can access your financial statements by clicking on your profile photo thumbnail and choosing Financial Dashboard. Your financial statements can either be viewed as consolidated financial statements or separately for each currency you operate with on the site.

Please note that the consolidated financial statements are displayed in your default currency based on the exchange rate at the time you view the statement, not the exchange rate active at the time the transaction was recorded. Click on your profile photo thumbnail, and choose Financial Dashboard.

The Quick Stats table allows you to get a quick overview of some key stats on your performance on Freelancer. It includes metrics such as the Completion Rate, ongoing projects, and awarded projects of freelancers and the posted projects, ongoing projects, and hired freelancers of clients. You can access both of them by clicking on your profile photo thumbnail and choosing Financial Dashboard. You can view your Transaction History page by clicking on your profile photo thumbnail and selecting Transaction History.

The Transaction History page lists all your financial transactions on the site - site fees e. Milestone Payments, invoices, fund transfers, etc. The Hire Me Program allows freelancers to use a reputation badge Hire Me badge that can be easily installed on a website as a widget or on an email as a signature.

This will help freelancers show off their reputation, feedback, and skills to attract work from their own site and email. To know more about the program, click here. You can also check the program's policies in the Referral Program section of our Terms and Conditions here.

Install the badge on your personal blog or website and use the e-mail signature template on your Gmail, Yahoo, or Thunderbird accounts! Use this badge to show your credibility online. Convert current clients into valuable reputation on the Freelancer network.

Each project that is run through the Freelancer. Enjoy waived project fees for life! By introducing new clients to Freelancer. To create your Freelancer Hire Me badge, g o to this link. If you are currently logged in, you will automatically be able to preview how your badge will look like.

If you have a blog or website, copy the given link for your Hire Me badge. You can also directly share it to your social media account on Facebook, Twitter, or LinkedIn. You can use the badge as an email signature and embed it on emails to your clients.

You can edit the details of the email signature before copying it to your email. If you use an email signature in HTML code, you can copy the code provided. With reputation or not, the Freelancer Hire Me Program is meant to help new and existing freelancers promote themselves outside of Freelancer.

Every client who is not a user and has not visited Freelancer. Every successfully referred client means zero project fees between the both of you for life if you and your referred client are the ones working on the projects. If by any chance your referred client hires another freelancer, the project fees will not be waived for any of their transactions. You will only be eligible for the benefits if you are using the badge link or email signature from the new Freelancer Hire Me Program.

A Freelancer membership is your way to benefit from using Freelancer. You can stay as a Free member or get additional benefits by upgrading to any of our paid Freelancer Memberships:. These benefits will help increase your earning opportunities! View the complete list of benefits per membership plan here.

Free Project Extensions for Plus, Professional, and Premier members - This feature increases the time your project can receive bids. Free Sealed Project upgrades for Professional and Premier members - This feature hides bids from other freelancers, leading to more accurate, higher quality proposals. Free NDA Project upgrades for Premier members - This feature ensures freelancers sign a Non-disclosure agreement before bidding on your project to ensure confidentiality of your project.

More bids to use on projects. The more you bid, the better your chances at being awarded a project, which means you can earn more! Instant email and real-time notifications when your favorite clients are hiring. Employer Following enables Basic, Plus, Professional and Premier members to choose their favorite clients to follow. You'll receive email notifications when they post projects and contests.

Never miss another earning opportunity! Project Bookmarking enables Basic, Plus, Professional and Premier members to flag projects they are interested in, to bid on later. Earn credits to purchase upgrades, special perks and badges just for using Freelancer. External Invoicing for Plus, Professional and Premier members.

Send invoices to any client on the Internet and let us take care of your accounting and payment processing. Please view the Freelancer Memberships page to see the pricing in your currency. Please click here to upgrade your membership. Just click Upgrade on the column of your preferred membership plan. Depending on what option you choose, your membership will be renewed at the end of each month or at the end of each year.

Billing due date information is available on the Freelancer Memberships page and your Membership page. Note: If you haven't cancelled your current membership plan on the day it ends, it will be renewed automatically. If you have insufficient funds, the plan will still renew and your account will have a negative balance. This will then be covered once you deposit funds or earn payments on the site. If you have issues with the renewal of your membership plan, you can contact our Support team anytime by clicking the Live Support button here.

Visit the Freelancer Memberships page and click Upgrade on the plan you wish to upgrade to. You'll be upgraded instantly to a new monthly or annual subscription. Plus, we'll refund the remainder of your previous membership plan! Visit the Freelancer Memberships page and click Downgrade on the plan you wish to downgrade to.

Your new membership plan will begin once your current plan expires. That way, you'll still get all the benefits of your current plan until your new plan becomes active.

If you want to go back to being a Free Member instead, go to your Settings page and select the Membership tab. From there, click Cancel , select your reason for cancelling your current plan, and confirm the cancellation.

Your account will return to Free Membership once your current plan expires. We'll save your old membership details in case you decide to upgrade your membership at a later date. The Freelancer Rewards feature provides you with additional rewards and benefits just for using Freelancer. As you complete certain tasks and accomplish certain goals, you will earn experience points XP that go towards increasing your Rewards Level.

As you advance through the levels, you unlock rewards and perks that boost your earning potential and chances to win projects. You also earn Freelancer Credits to spend in the Credit Shop. While everyone can accumulate XP and rewards, you can only spend credits in the Credit Shop and use active rewards if you have any paid membership plan. If you're on a Free Membership, visit the Freelancer Memberships page to upgrade!

All members will receive experience points XP to increase their Rewards Level , unlock rewards and earn credits and badges. However, only those with a paid membership plan can actually benefit from the active rewards for their current Rewards Level and purchase items with their accumulated credits in the Credit Shop.

Freelancer is world largest outsourcing website, where you can get many works but you will be hired depend on your knowledge of work. Be sure always show customer good result and use good conversation if you want to be rehired by same customer and need good feedback.

For employers there are a few ways to post work, they can create projects, this is one of the mostly used method to work with employees on freelancer. Another option is to create contests where many freelancers can submit their work and the employer selects the winner. If you are worried about not getting your money in time, Freelancer.

I think Freelancer. You can live chat with your freelancers to ask questions, share feedback and get constant updates on the progress of your work. Manage your project at the touch of your fingertips. The mobile app makes on-the-go collaboration a breeze.

Pay safely and securely in over 39 currencies through the Milestone Payments system. Only release payments when you are satisfied with the work. We're always here to help. Post a project today and get bids from talented freelancers.

Here are just some of the things you could get done on Freelancer. For more completed projects, visit our Project Showcase. Discover More.

Logo Design. Label Design. Mobile Design. Package Design. Interior Design. Withdrawals might take up to 15 days. Payments are collected from employers upfront and transferred to the freelancer when the project is finished and approved.

Not only can a freelancer choose the size of the project they would like to bid on a small short-term project or a large long-term project , but they can decide on hourly vs. Fixed-price projects have designated prices, not matter how long it takes a freelancer to finish. The upside is that the employer knows exactly how much the project will cost and the freelancer knows exactly how much money they will make upfront.

Typically, the payment will be received at the end of the project, but if a long-term project stretches for weeks or months, a freelancer can request payments at designated milestones throughout the work process.

For hourly jobs, employers can set a certain rate per hour and include it in the description of the job, paying the freelancer for the number of hours worked. Businesses can save a great deal of money by hiring freelancers and not having to pay for benefits, sick time, vacation leave or training. Freelancers on the site have the freedom to set their own hours.

Freelancer is the largest freelance platform, giving both freelancers access to more work and employers access to more professionals who can complete their projects. There is a very wide range of services offered on Freelancer, making it easy for employers to complete projects in any field. Freelancer contests provide employers with a large range of project solutions to choose from, and freelancers can earn money if they win by submitting a rough idea that they can revise later so that it is not unduly time-consuming.

The 10 percent fees are fair and even low compared to many other freelance websites. When freelancers are new to the platform, they will most likely not be making the amount of money that they are worth—often much less than minimum wage.

The fees are high for hourly projects. Freelancers have to pay fees even before they are paid. Freelancers can only apply for 8 jobs a month on a free membership plan. Your account can be banned with no explanation. On hourly projects, freelancers are charged 10 percent for each payment. Because Freelancer has become well-established since its inception in and has grown to be the largest freelance marketplace, you can be confident that it is perfectly legitimate and not a scam.

One of the telltale signs of a scam is a short history and a low number of social media followers; however, Freelancer has a reputable history of 11 years and a large following on social media, with more than 2 million followers on Facebook, more than , on Twitter and more than 14, on Instagram. Like any other freelance website, there is the possibility of scams happening within the platform, both from potential employers and freelancers.

Unless you have worked with a freelancer for a while and they have proved to be reliable, it is wise not to share login information for your website or any other sensitive information.