Where is kleinfeld bridal shop




















We have all seen Say Yes to the Dress. I really went here because The experience itself was great. A few take aways: 1. If you fall in love with a dress there see if a local bridal shop near you carries it. Be sure you know the height of the shoe you will be wearing. They will measure you and tell you to buy a larger size. I was measured at an 8 and ended up taking in my dress 3 times.

I could have bought a 4. Do not do alterations there. I emailed the dress maker and they included in with the dress for free for me! Do NOT buy the veil until you receive the dress. Many designers will include an accessory free of charge. Have fun!! It truly was fun, but I would have done the buying and fitting process differently if I had known. Kleinfeld Bridal is the place to go for your dress! Their selection is incredible and the customer service is top notch.

While the main salon can be overwhelming, the alterations department is fabulous! Thank you to Lule for her amazing work an Kleinfelds is the best -- from when I was trying on the dress in the store to when I went for every fitting. Truly the best! Selection is amazing! I enjoyed the experience finding the dress. There's so many designers, dresses within a variety of price ranges.

Definitely book an appointment early to schedule time to find a dress. I loved the dresses that I found. Unfortunately the experience afterwards has been less than stellar. After being in the beautiful albeit busy salon. You're shortly escorted to financial services area. It's a nondescript office resembling a closet.

The headiness of finding the perfect dress quickly disappears and feels more like a dentist visit. To add to the frustration, it's almost impossible to get someone on the phone or to get them to call you back to just get your dress delivered. I've called multiple different numbers over several days.

You'll just get a recording even after repeated attempts at calling during their business hours or they'll call you and not leave a message! I had a rush order for an elopement - hopefully I get my dress before the ceremony!

You would think that they'd have an answering service - uh no! It's stressful enough organizing a wedding - just don't expect much in customer service after you paid your bill! I went to Kleinfeld like every other newly engaged girl does, with hopes of finding the perfect gown. I completed my online profile and selected all of the dresses I was interested in.

After meeting with my consultant she pulled several dresse As it became clear that I wasn't really finding what I wanted she let me walk around the show room which is completely useless because it is too crowded, and each rack is crammed end to end with dresses. She "helped" me narrow down my options to two extremely different dresses.

One higher priced Pnina Tornia, and another lower priced Maggie Sottero. Noticing how different the options were should have obviously been a red flag. My consultant heavily pushed the Pnina gown, only pointing out what was "great" about it, and every time I, or my mom, voiced our concerns she quickly offered that they could do this and that in alterations to 'make it better'.

I reached out to Kleinfeld asking for partial store credit on my deposit not even asking for it all - just some - which seems reasonable to me. They are refusing to do anything other than invite me back and "maybe consider" a discount on a new dress - either that or I would be literally forced to wear a dress I don't like to my wedding. Nothing about this place is worth it - the travel, the experience, or the people.

Kleinfeld is in the business of making money and nothing else. They don't care about you, your wedding, or even having satisfied customers. My experience at Kleinfeld was truly a dream. They are one of a kind, caring, patient, dedicated and made sure every time I left there I Everyone was so terrific and I am beyond grateful and blessed to have met such helpful and amazing people.

She made me my dream gown. It was breathtaking! Thank you to everyone at Kleinfelds! I highly recommend Antonella for consulation, Anna for alterations and booking your appointment for when Matthew is there. I loved my experience with Kleinfelds!

Brandi was outstanding and was the one that picked my dress for me as something she could see me in. I felt I got personal attention and alterations were a breeze. Brandi even reached out to congratulate m From start to finish, my experience at Kleinfelds was the best ever. From helping me to choose my wedding gown and guiding me through the alteration process, it was seamless. No pun intended! Had such a magical experience! James was extremely patient with me and my hard to please entourage , and helped me find a stunning gown well within my budget.

I was beaming all day, and was fortunate enough to have a moment I will never forget They took care of me and helped me find the perfect dress. I did not know exactly what I was looking for and they were very patient with me.

The last dress I tried on was the one! From my initial appointment where Diane was my consultant to finishing up with alterations with Ellie, I could not be happier. I took my mom, future mother in law, future sis I set up my appointment during a time of Pnina Tornais trunk show as I had expectations of becoming a Pnina bride. I had been saving money for white some time as I knew I would be buying my own dress and wanted to look like the princess I aspired to be. Diane was amazing and made me feel right at home.

It only took 3 dresses to find the one of my dreams; a satin ball gown I had been eyeing for seasons and seasons. The swavorski beading was just enough and there was the best bow on the back which they added more horsehair to In order to make it poor just like I wanted.

I was able to meet Pnina when I said yes and it was just a dream come true! I got married April 7th and received endless compliments on my dress! Kleinfeld was perfect! Nobody judged or anything and when we found the right dress, my husband and I we Absolutely loved the experience, totally worth traveling for! If you are larger than a 10 don't waste your time.

Difficult to see what will look right on you. Brought pics in of what I wanted to try and the consultant brought nothing in that looked remotely like what I showed.

Had an amazing experience at Kleinfeld! I purchased a sample dress and my consultant, Judith, could not have been better. Definitely take a trip here! I felt like such a princess and could not have asked for a better dress. It really is something being a Kleinfeld bride. While the staff is definitely not as This was comforting to me as I live on the west coast and was nervous about having my dress be shipped across the country, but Kleinfeld packs the dress so well you'd never know it came from a box.

The fitters and adjusters at Kleinfeld were amazing. First of all, they found me the perfect dress. I looked streamline while maintaining my curves at the same time. They made the right adjustments and advised me on the body changes I could exp Oh, and they gave me the perfect advice to transport my dress to the destination wedding.

Their service was second to none and their price was quite competitive. Not cheap, but the service and attention to detail were worth every penny. From the time of appointment booking, I never received a confirmation email. I did not receive a confirmation email for that phone call either. When I arrived in the store, they appeared to misplace the appointment, but after furnishing a screen shot, I was able to be seen.

Appointment did not start until 20 minutes after the scheduled time. When I met with Rosaria, my bridal consultant, I was excited despite the hiccups which had occurred up until that point. Another 10 minutes passed while Rosaria went to check what could be rushed.

Rosaria expected me to make a decision in that condition. I tried on another dress again, not the style I requested and it fit better. Still being interested in the first one, I asked if they had a bigger size.

Like this was going to give me a clear picture of what I would look like on my wedding day. We were dumbfounded. Perhaps the most insulting thing which occurred was when I tried on the last dress. I tried on a blush dress which was beautiful, but not my desired silhouette. At this point, it was too little too late. Go somewhere they will treat you with dignity. I have watched "Say Yes to the Dress" for years so when my mom planned a trip to New York for a race, I knew I had to go just for the experience.

I had no intention of purchasing a dress. I'm from Texas so I thought if I found something I liked Dianne was my consultant and she was phenomenal. I took my mom and two maids of honor with me to my appointment. Dianne found a lot of options based on what I was looking for and helped me quickly narrow down the choices. I'm very indecisive so it was really intimidating to be put on the spot, especially since it was my first big wedding purchase.

I found a dress I absolutely loved in my price range and ended up getting it! It didn't arrive until 8 weeks before the wedding I purchased it 8 months before so the wait was a long one and I really hoped I still liked the dress when it arrived. After alterations were done in Texas, it was perfect and I had so many compliments. I highly recommend Kleinfeld and their consultants! I cannot say enough great things about Kleinfeld.

My experience was unmatched! It was pure magic. I felt like I was Cinderella getting fitted for I highly recommend going.

Awesome selection of dress. Amazing personal service. They did so with grace and anticipation of any upcoming problems before they arose with there extensive experience. Kleinfelds really is all that wonderful and special! From your first consultation, they make you feel one of kind, make sure you feel as comfortable as possible- both with budget and finding the dress that makes you feel most beautiful.

I was s My fitting consultant, Delia, was incredible as well. She made the dress perfect for my big day! Thank you Kleinfeld for making me feel like a one of a kind bride! Such a fun and wonderful experience! Found my dream dress Tony Ward and my photographer! Jamie Levine- in house photographer. My consultant Judith was awesome.

Still getting compliments on my dress! The absolute BEST! Everyone said to go just for the experience, but it truly is more than you can ever imagine!! My first appointment I brought my mom and one of my sisters. After having a train issue, I ran late and panicked!

Thankfully they The appointment went so well until it got to the last few minutes and I still didn't say yes to a dress. My consultant, Brandi, pulled the final dress out and that was it!! I fell in love and said yes! My fittings were such an easy task! I worked with Maria and she made sure everything was right.

My mom, dad, and both of my sisters came to fittings and it was extremely comfortable. I cannot say enough about the amazing experience Kleinfeld provides for brides!

Kleinfeld is know for being the best, and they simply were. We had Diane as our consultant, she picked the most beautiful dresses in our budget. They were so professional and not pretentious.

I ended up purchasing the second dress by Pronovias, I can't recommend enough getting your gown fitted there, our fitter Maria did an excellent job. There was nothing I enjoyed about this experience. My consultant Kelsey was inauthentic and lacked anything above basic people skills-I felt that I was trying harder to make her comfortable when it should have been the other way around.

I wish Kleinfeld's accepted less appointments because the crowded lobby and showroom was overwhelming and frustrating as I was not able to have the intimate, personalized experience that every bride should be able to have. I had to have my family seated way far away from where I was changing and at times had to wait for other brides to move from the mirrors in front of my family. Kelsey did not listen to any feedback I gave her regarding dress styles and informed me that you did not carry many dresses like I was wanting sweetheart necklines, illusion necklines, beaded tops-I was very flexible with the style I was looking for even outside of these requests and would bring me dresses that were completely different without explaining any reason for it.

I felt rushed and my appointment was cut at least 20 minutes short and was not seen at my appointment time close to 10 minutes of waiting in the lobby. I left this appointment devastated and felt as if me being there was a nuisance.

I will not be recommending Kleinfeld Bridal to anyone who wants a positive bridal dress shopping experience.

If I could give Kleinfleds 10 stars I would! Such an amazing experience. They work with your budget, put you in dresses that actually fit and really take care of you! I loved every minute of my experience working with Kleinfleds. We even did my I'll start off by saying in the end, Kleinfeld did everything that I asked them to, and for that, I am grateful. My overall experience, however, is the reason I am giving it 1 star and would not recommend my family or friends to buy their wedd My first consultation at Kleinfeld's I thought was a positive experience.

My consultant listened to what I was looking for and helped me select and narrow down my dress choices. I chose 1, along with a veil, and ordered it. Waited almost 7 months for it to come in.

Once it came in and I went for my first fitting, the color was completely different than the dress I ordered. They stated the 'lighting is different on the first floor than it is on the 2nd floor' and that is why the color is different. How is that OK? How do you sell dresses and give that response and think that is acceptable? The dress when I tried it on initially was clipped so much in the back that the consultant did not realize it had a very long train, and neither did I, since she was the one who put me into the dress and clipped me.

When my gown came in for my first fitting, my dress had an EXTREMELY long train and the veil she guided me to buy looked absolutely ridiculous and did not even match since the color was no the same. They had no response and would not tell my original consultant that there was an issue. After many fittings and many alterations later, I went to pick up my dress.

She left and minutes later returned with an intern yes, you can be a Kleinfeld intern! The next 90 minutes flew by at a speedy pace, so I don't think I was far off at all by comparing this experience to a marathon. While I didn't find a dress, I learned a lot about what it's like to shop at Kleinfeld and gathered a bunch of interesting facts to share with you. By the end of it all, I had made new friends and developed a newfound appreciation for consultants like Antonella, who do a lot to make women from all over the world feel beautiful when they fly into New York just to visit Kleinfeld.

Now I understand why so many people end up choosing The One at Kleinfeld. I myself did not say yes to the dress, but at least I said yes to the store, and I'm really glad I did. View On One Page. Photo 0 of 4. Previous Next Start Slideshow. You May Also Like. Gossip Girl. Hailee Steinfeld. According to Kleinfeld fashion director Terry Hall, who spoke with Fashionista, the average bride brings along two to four people.

Sources: NerdWallet, Fashionista. Pnina Tornai's dresses are among the most costly at the store, and her designs are exclusive to Kleinfeld. She began collaborating with Kleinfeld in , becoming one of several designers who have launched special collections with the store over the years. Source: AM New York. I had to use some Instagram Story censoring magic in order to share the news to my social networks.

From inside a drab, windowless room, an employee gave my cousin information on out-of-state shipping, alterations, and other important sales information.

Congrats, Sarah! For you. World globe An icon of the world globe, indicating different international options.

Get the Insider App. Click here to learn more. A leading-edge research firm focused on digital transformation. Good Subscriber Account active since Shortcuts. Account icon An icon in the shape of a person's head and shoulders. It often indicates a user profile. It doesn't cost money to make an appointment at Kleinfeld, but if you say yes to the dress, then that's a different story. You're expected to show up 15 minutes before your appointment time to check in.

Each bride is allotted 90 minutes and can try up to four dresses - yep, that's it! Once you make an appointment, you'll receive a confirmation email where you're reminded to save photos you love ahead of time, that way you can show your consultant where your head's at. Funny you should ask; my guests bent the rules a bit. While I was in the dressing room with Antonella, my future brother-in-law's girlfriend Meagan scurried off to find me some dresses she knew I'd love she totally gets me!

When I greeted my crew in the first dress that Antonella brought into my fitting room, Meagan was instructed not to hand-select dresses from the racks. Instead, if you see something you like, you must tell your bridal consultant and ask to try it on.

The bride doesn't exactly get to shop during her 90 minutes - her lineup is presented to her in the fitting room. I was lucky enough to work with Antonella, who is so kind and very funny it's no wonder she's featured on Say Yes to the Dress so often. You are allowed to request a bridal consultant upon arrival if you're familiar with the Kleinfeld crew, but if you do not request, you'll be paired up randomly. Antonella shared her personal story with me, which was pretty cool.

She scored an interview for a consultant position and has been working at Kleinfeld for 13 years. But she has a history in styling and is clearly talented at her job. It definitely helps to get your start in the fashion industry, whether it's in styling or merchandising. Each consultant takes an intern under her wing for the day, who learns how to help style, fit the dresses to the bride's body by cinching with clips, and search for dresses quickly when a consultant requests one.

These people know the Kleinfeld brands like the back of their hands - and they're well-versed in the store's stock! In short, yes. It also depends on the designer you're shopping, and if you attend a trunk show at Kleinfeld, there is a bit of a discount if you purchase day-of. That being said, two brides said yes to the dress while I was shopping in the store, one of whom I met earlier on in the day - she and her family are from Michigan and traveled to New York just for a weekend at Kleinfeld.

This experience certainly makes brides feel special and as though they are shopping the best of the best when it comes to princess-style ballgowns. She explained that you must apply for the show via TLC , and Kleinfeld works with the network to choose brides with a unique storyline. These brides do try on more than four dresses, or what is typical of a standard appointment.

They usually stay at Kleinfeld for a two-hour window instead of 90 minutes , and Antonella is advised that she'll be filmed working with a client once she gets into work.



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